Helpful Call-n-Ride
(CNR) Contact Information
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For
Call-n-Ride Swipe Card Account and Transactions Information: Contact MJ Management Services at 800-980-6564 (Monday -
Friday 8:00am - 5:00pm)
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For
Call-n-Ride 24-hour Automated Balance Information: Please call 800-980-6564, select option 1 and enter last 8
digits of your swipe card. Detailed account information can also be obtained by
registering and accessing your account online at:
http://www.eztransport.net/mococnr/members
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Call-n-Ride
Account Payments:
You are allowed only
one (1) payment per month at your specified pay rate. You can select either a
$60 (payment + subsidy) value or a $120 (payment + subsidy) value to be applied
to your swipe card for the coming month. If there is a remaining balance on
your card at the end of the month, that remaining balance will roll-over to the
following month. The maximum value or balance (your payment plus subsidy) that
can be accumulated and carried on the CNR swipe card is $360. If you are
attempting to make a payment that would bring the total balance on your card
over the $360 maximum, either your payment will be returned to you or your
payment will be held until it can be applied as a future payment. Always check
balance on your account before sending in another payment. Money placed on your
CNR swipe card never expires.
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Check or Money
Order Payments: The Call-n-Ride program recommends that
you mail in your payments after the 15th of the month for value to be applied
to your swipe card for the following month. Value will be added to your CNR
Swipe Card upon receipt of your payment. Please allow up to 5-7 business days
for your payment to be processed. Please make your checks or Money Orders
payable to “Montgomery County Maryland” and send to:
Montgomery County Maryland
P.O. Box 824871
Philadelphia, PA 19182-4871
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Online Debit/Credit
Card Payments: For Call-n-Ride (CNR) Program Swipe
Card monthly online Credit Card Payments, please visit
http://www.montgomerycountymd.gov/DOT-transit/seniors.html (Scroll down to down
to “Call-n-Ride (CNR) Program” section) and click “Place your order online”).
You will need your 4-5 digits Call-n-Ride Account ID # to be able to login and
pay online.
For Same Day Access (SDA) Program Swipe Card monthly online Credit Card Payments,please visit http://www.montgomerycountymd.gov/DOT-transit/seniors.html (Scroll down to Same Day Access (SDA) Program section and click “Place your order online”). You will need your 4-digit Call-n-Ride/SDA Account ID # to be able to login and pay online.
Please allow up to 1-3 business days for your debit/credit card payments to be processed
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Call-n-Ride
Applications/Certifications/Re-Certifications Information:
Contact
Call-n-Ride Program Office at 301-948-5409 (Monday - Friday 9:00 a.m. - 4:00
p.m.)
Mail All Certification Paperwork only to:
Call-n-Ride Program
101 Monroe Street 5th Floor
Rockville MD 20850
