Contact Us

Helpful RideChoice Contact Information

Card Services and Card Information: Customer Service Representatives can be contacted by calling
1-866 -715-8960 (Monday − Friday 8:00am − 5:00pm AZ Time).

Automated Balance Information: Balance information can be accessed 24 hours 7 days per week, by calling 1-866-715-8960, select option 1.

RideChoice Fare Card Payments

Check or Money Order Payments:

Check or Money Order payable to RideChoice Card

Mail Check or Money Order to:

Valley Metro RideChoice Program

c/o Creative Software Solutions

6300 Blair Hill Lane, Suite 301

Baltimore, MD 21209

Credit Card payments:

Register your card for access to your account information and pay via VISA, MasterCard or Discover Card.

RideChoice Certification Information

Valley Metro Certification Department: 480-962-7433

Mail All Certification Paperwork to:

Valley Metro

4600 E. Washington, Suite 101

Phoenix, AZ  85034